FAQ

We've compiled a list of frequently asked questions from our students and customers

What measurable outcomes can we expect, and how are they tracked?

We work with you to define desired business outcomes and success indicators before contextualizing the program. Progress is tracked using a combination of your internal data and program metrics, including pre- and post-program assessments, participant and manager interviews, and follow-up surveys. A detailed evaluation report with actionable insights will be provided three months after program completion.

What makes your programs different?

Our programs combine a human-centered approach with data-driven insights to address your organization’s specific challenges. We focus on developing critical mindsets and practical skills that drive long-term behavior change aligned with your goals. Through piloting, data tracking, and feedback, we refine programs to ensure effectiveness and alignment with your needs before scaling.

How are the programs contextualized to meet our unique needs?

We conduct a comprehensive Training Needs Analysis (TNA) with focus groups, interviews, and onsite observations to understand your goals, learner profiles, and challenges, ensuring the content, scenarios, and activities are aligned with your priorities and business outcomes.

How flexible is the program in terms of scheduling to accommodate our operational needs?

We collaborate with you to determine schedules that fit your operations, whether by splitting sessions or aligning timelines with your workflows, ensuring minimal disruption without compromising learning quality.

What is the ideal class size for your programs?

The ideal class size is 20-30 participants, depending on the program. This size allows for meaningful group activities, personalized feedback, and a collaborative learning environment.

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